FAQ

Have a question about our canvas, framed canvas or acrylic glass prints? You might find the answers you need below.

If your concerns are not cleared up, please contact us.

CONSTRUCTION & PRINTING

Do the canvases come stretched around the frame and ready to hang?

Yes all of our canvas prints come stretched around the frame and ready to hang upon delivery. 

How are your frames made?

We use wooden, kiln-dried frames with depths of 3cm. Each of our high- quality, durable frames includes a raised lip around the perimeter; this keeps indentations from forming on the canvas.

What type of canvas do you use?

Our canvas photo prints are produced on matte cotton that has a GSM count of 360. To protect our high-quality canvases, we use high quality latex inks that provide a high level of protection against water, dust and UV light.

Do you offer canvas wrapping options?

Absolutely. Your canvas photo print can be stretched around the frame in one of three ways (find more information about all of our framing options at the bottom of our home page and category pages):

Solid Color Wrap

The entire image is visible from the front, and the sides are filled with the solid color of your choosing.

Mirror Wrap

The entire photo is visible from the front, and the image is mirrored onto the sides of the frame.

Gallery Wrap

The image is wrapped continuously around the front and the sides of the frame.

What kind of printers and inks do you use?

We rely on state-of-the-art, professional Epson printers, along with certified Epson inks.

CARE & MAINTENANCE

Are canvas photos difficult to keep clean?

Absolutely not. Your canvas can be kept in top condition with the use of a static-electricity dusting cloth or a vacuum with a brush attachment. You should never use any cleaning liquid or compound.

How long will my prints last?

If you keep your prints out of direct sunlight, and shield canvas prints from dust and moisture, they can last many years. Acrylic glass photo prints are even more durable and resistant.

DELIVERY

Do you deliver to PO boxes?

Yes, we do. However, your order can not be more than 1m x 1m in size and weigh more than 20kg.

How long does it take?

After you have submitted your order, you can expect your photo prints to arrive within as little as 5 to 10 business days. Please read our terms and conditions and shipping policy for more information on delivery time frames.

PAYMENTS

What payment methods do you accept, and are they secure?

We accept major credit cards and also PayPal. All of our online payments are processed through a secure server using the latest encryption technology.